Privacy Policy

Your personal data and your assets are our top priority. We are fully committed to protecting them.

Nexflow Valterra collects and stores data essential to your trading activities. The means of collecting and storing this data are explained in the following Privacy Policy.

Our policy is based on the following principles:

• To ensure full transparency about our processes for collecting and storing your personal data:

Our intention is to ensure that you understand how we collect and process all data so that you can make an informed decision. We have clear guidelines and a process for handling data through this website. Our policy lays out the specific methods that we use so that you can have clear and concrete information on its use. You are in the driver's seat.

We will always provide information promptly if we decide that you need to be informed. Transparency is important to us.

Our trained staff are always on hand to answer any questions you may have about any aspect of our processes, including our obligations under the laws of United Kingdom. You can contact us at: info@nexflow-valterra.com

• No other use of personal data is permitted by us other than as set out in our Privacy Policy.

We may process personal data for the following purposes, including the necessary functioning of Nexflow Valterra services, and connecting trader-members with third-party trading platforms. It may also be necessary for maintaining and enhancing website functions and services, protecting our rights, and meeting regulatory or other legal obligations. Finally, insofar as this data is necessary for the provision of administrative and other business functions related to the Services provided to you, the client.

So that we can provide better services that match your preferences and needs, Nexflow Valterra uses personal data.

• To enable you to use essential tools to protect your personal data and secure your rights in this regard:

At any time you may contact us to access all of your personal data. We can also modify or delete it as needed. Further, we are able to support requests to transfer that data to you or to a designated third party. We provide this service and support so that you may better exercise your rights to both privacy and control.

• Protect your personal data:

Our security systems are of the highest quality, with banking-level measures. Nonetheless, a one hundred percent guarantee is not possible, but we are committed to constantly upgrading our systems to the highest possible level and reinforcing the measures we have in place.

We have a detailed and comprehensive privacy policy and the highest-level security systems.

1. The Scope?

Outlined in this policy are our procedures for the collection, processing, and sharing of any and all data relating to natural persons.

The terms of our policy apply to all natural persons who are identifiable or identified. This specifically refers to any natural person who could be identified or has already been identified in relation to data entrusted to us or that we can access and/or combine.

The processing of data, as defined in the Privacy Policy, specifically refers to the storage, management, and organisation of that personal data.

We do not collect or seek to collect any information about persons under the age of 18. Nor do we permit persons under the age of 18 to use our platform for any purpose. Upon discovery of any user or any information relating to a person under the age of 18, that information will be immediately deleted.

2. Which personal data do we store?

Upon registering with us, we collect the necessary personal data to allow you to use our services. When necessary, we may also ask you to provide personal data to prove ownership of an account, for instance. To improve and maintain the highest quality of services, we gather and analyse data related to your use of our platform's services, as well as those of third-party partners.

3. You are under no obligation to provide the company with your personal data.

While you are not under any obligation to provide us with your data, choosing not to provide such information can lead to restrictions on our ability to provide services. It may also result in you being restricted from using our platform.

4. What personal data do we collect? Upon visiting our website, the following personal data may be collected:

We do not collect data that could be used to identify you personally. We do collect information such as your specific account activity, users' IP addresses, and the date and time of access. For maintenance, security and support services, we retain any system crash reports, browser information, and the type of device used to access your account. We also collect information on the language used by your account.

Regarding personal data collection, we only accept and retain the information that you agree to provide to us when you connect, through us, with a third party trading platform.

The personal data that you have provided to third-party platforms can include the following: full name, address, telephone number, and email address.

5. Why does the company require my personal data, and is it legal for them to do so?

The collection, storage, and processing of your personal information by the company is solely for the purposes laid out in the Policy. All the above uses and processing are in accordance with relevant laws in United Kingdom.

The company cannot handle, process or transmit your data except in accordance with the relevant laws in United Kingdom. The following are the legal grounds for doing so:

• You have agreed that the company may store and process your personal data. When you submit your data to the company, you give us permission to transfer it to the appropriate third-party trading platform. You have given your consent for your personal data to be processed for one or more purposes.
• To improve services, establish or defend legal claims, and pursue legitimate interests, among other purposes, the company may be required to store and process your personal data.
• To meet legal obligations, data processing is required.

If you would like to learn more about the data processing that the company is required to carry out, please feel free to contact us by email.

Below you will find a list of the specific uses and the legal basis to which we may subject your personal data.

6. Transfer of Personal Data to Third Parties

For the purposes of storing and processing IP addresses, conducting user surveys and analysis, and other related services, the company may share anonymised personal data with third-party service providers.

At your request, we will share certain personal data you provide with third-party services. In such cases, the use of your data will be governed by the privacy policies of the relevant company. This may include multiple digital trading platforms.

In order to enhance services for our clients and improve our services overall, the company may share personal information with its affiliates and partner companies.

As legally required or to protect the company's rights and assets, as well as those of third party partners, we may disclose data to appropriate legal or regulatory authorities.

In the case of a critical business transaction, such as the sale of the company or the pursuit of investment or a loan, the relevant data may be shared in the legal and appropriate manner. This will also include instances of any company merger, restructuring, consolidation or bankruptcy, as per law.

7. Cookies and Third-Party Services

For the purposes of site analytics, as well as in partnership with advertising firms, cookies and other technologies of a similar nature may be used, in accordance with the law and standard practice.

Cookies - small data files stored on your device when you visit a website - are used to collect information about browsing behaviour, preferences, etc. Their purpose is to personalise and enhance your user experience. They allow us to remember your settings and preferences, and to tailor our services to you on this basis. These cookies are also used for site analytics and to gather statistics for strategic planning.

Broadly speaking, there are two types of cookies used on the site. Session cookies are stored in your browser only for the duration of your session and are deleted when the browser is closed. Others are persistent cookies, which remain in your browser even after you end your session. These allow the site to recognise you as a returning visitor and facilitate your use of the site.

Types of cookies:

Cookies may be used as necessary, according to their intended purpose:

Cookies have been blocked or deleted

If you want to delete or block the setting of cookies, you need to do so through your browser's settings. Follow the links below for step-by-step instructions on how to do so with the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Blocking cookies will prevent certain operations and site features from working as intended.

ONLINE TRACKING NOTICE

Your personal data will be stored as long as may be required for operations as described elsewhere in this policy. It may be stored longer based upon local laws, regulations and company policies.

Your personal data will be shared - at your request and discretion - with third-party trading platforms for a period of 12 months. Upon expiration of those 12 months and with your consent, that data will be shared for a further 12 months.

Our operations include the regular review of all personal data to determine whether it is still needed, or not.

9. Personal data transfers to third countries or international organisations

As needed to provide services and/or for security purposes, personal data is sometimes transferred to third countries (a country other than your own) and international organisations using full security protocols. We apply data security protocols at the highest possible level to protect your data and ensure you have access to legal remedies and rights in all cases.

Within the EEA (European Economic Area), all residents are covered by data protection and safeguards.

• Data transfers always occur under the legal jurisdiction and competence of the EU, in accordance with standard data protection protocols as set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
• Any and all transfers of data between public entities or authorities occur in accordance with Article 46(2). It is a legally binding and enforceable agreement.
• The European Commission’s Standard Contractual Clauses, governed by Article 46(2)(c) of the GDPR, establish the conditions for data transfers, which take place in accordance with them. The Clauses can be found and read at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For more information on the specific security measures employed by the company to protect your personal data during third country transfers, send a request by email to info@wealthwaydigital.uk

10. Personal Data Protection

Personal data is protected using the highest level of technical and organisational measures, following gold standard procedures. These procedures help prevent any destruction of data due to unlawful or accidental events, as well as the loss or alteration of that data.

While we pursue the maximum care and gold standard procedures for data protection, as determined in law, it is impossible to guarantee in all circumstances that your personal data will be maintained error-free. For that reason, we cannot be held liable in a case where personal data suffers disclosure or damage of an incidental, intangible, or consequential nature. This includes circumstances over which we have no control, such as disclosure resulting from errors in transmission, third party unauthorised access, or any other cause of this nature.

In the case of legally binding demands from regulators or legal bodies, we may be required to share your personal data with such authorities. Once that data is shared under legal compulsion, we are unable to control how those bodies handle, store or protect your data.

Anything transmitted over the internet, including personal information, carries a certain amount of risk of interception and is not one hundred percent secure. Any data transmitted online cannot be guaranteed secure by the Company.

11. Third-party website hyperlinks

On this website you will encounter links to third-party applications and websites. Please note that these are not affiliates and are not under the company's control, nor does our privacy policy apply to these companies. They have their own procedures and priorities for the collection of personal data and its processing, and we are not responsible for such activities. Use at your own discretion.

Always read the privacy policy of any company or service when you visit its website before sharing any personal data. Ensure that their collection, use, and processing policies align with your preferences and priorities. Any data you choose to share should be provided directly to the service provider.

12. Policy Amendments

At any time we reserve the right to update or change our policy. We will provide notice of changes via the website and any other appropriate channels. The updated version of the privacy policy will be posted on the website, and this revised policy will take effect immediately upon publication, unless it is stated otherwise.

13. Your personal data rights

You have full control and final say over the use of your personal data, including verifying its accuracy, correcting errors and/or choosing to delete or restrict both the scope and character of any data processing by us.

On this page, residents of the EEA will find information relevant to them:

Your personal data is protected by the rights described herein. By sending an email to the address below, you may immediately exercise those rights.

Accessing Your Rights

If the personal data that you have provided to us is accurate, you may at any time access that data. Any of your personal data that is being processed is accessible to us and therefore verifiable.

You may request your personal data for verification at any time, and it will be provided to you in electronic format. If you request additional copies of your data that is being processed, in addition to the one provided to you, a reasonable fee may be charged.

The rights provided by law and the privacy policy may not infringe upon the rights of others. The company reserves the right to refuse access to personal data or to limit access if doing so would infringe the rights and freedoms of others.

Right to Rectify Errors

Any errors in your personal data, whether by omission or incorrect details, may be corrected by you or by the Company to ensure it can be processed properly.

Erasure Rights

You have the right to request deletion of your personal data in the following circumstances. 1) If your personal data has been processed without your consent or outside legal boundaries. 2) If you request its removal and the Company has no legal requirement to retain it. 3) If you no longer agree to or accept any data processing by us, even if lawful and within our rights and interests or those of a third party provider and, finally 4) If we are compelled by law to delete your data.

The right to deletion is overridden and superseded by legal obligations imposed by the EU or any member state’s law. Likewise, if data is required for the exercise of or defence against legal claims.

Right to Restrict Data Processing

You have the right to request that processing of your personal information be restricted if you believe it contains inaccuracies.

Upon request that your personal data usage is restricted, it will be deleted except under the following conditions: 1) where the force of law within the European Union or any Member State prevents this. 2) With your consent, if it is required for defending against or exercising legal claims. 3) To protect the rights of another natural person.

Right to Data Portability

You have the right to access and review any personal data you have provided, if you have consented in any form to its collection and to processing carried out by automated systems.

You have the right to request the transfer of any and all personal data to another company or organisation, assuming this is technically possible. This does not affect your right to deletion or your data. It is not permitted where exercising this right would infringe upon the rights or freedoms of another natural person.

Right to challenge data processing

Regardless of the Company’s right to pursue our legitimate interests, or those of a third party service provider, you have the right to object to processing and demand its cessation. This does not apply where there is a pressing legal need to continue the processing, whether to defend against legal claims or to exercise legal claims. In such cases, we may continue processing your personal data.

You may at any time demand that your personal data not be processed for the purposes of any direct marketing activities.

Right to Withdraw or Decline Consent

At any time and, where possible, with immediate effect, you have the right to withdraw your consent to our processing of your personal data. This does not apply retroactively to any processing that occurred before your withdrawal of consent.

If you are unhappy for any reason, you have the right to lodge a complaint with any legal, regulatory or other supervisory authority.

If you believe that your rights and freedoms have been infringed regarding the processing of your personal data, European Union Member States have established regulatory and supervisory authorities for this purpose. You may lodge a complaint with these authorities at your discretion.

Section 13 explains the situations in which your personal data rights may be restricted by the laws of the European Union or those of Member States.

Upon receiving your request regarding your personal data and its processing, we will provide you with access to the information you have requested, as described in Section 13 of this policy. We reserve the right to extend this period by up to two months, depending on the volume of requests and the nature of your request. If this is necessary, we will notify you of any extension to the deadline within one month of receiving your request.

Requested information will be sent to you electronically free of charge, except where it would conflict with the law or the provisions of Section 13. We reserve the right to charge a reasonable fee or to refuse a request where it is deemed spurious, excessive or repetitive.

We reserve the right to demand additional proof of identity if there is any reasonable doubt about the person making the request for personal data, for the purposes of data protection and security.